Although cloud computing has been slow to take off in much of APAC, this is starting to change as more geographies become ‘cloud ready’. Most interest in cloud computing adoption in APAC, is, of course, directed at the region’s largest economy, China. This can be explained by the strongly held view that China will offer […]
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Social Media and Innovation in the Financial Services Sector
By andymilroy in Blog No Comments
I recently attended a conference on IT in financial services in Macau and had the opportunity to meet with several CIOs from prominent financial services organizations in the Asia Pacific region. During the event, much discussion was around innovation. Financial services organizations are exploring ways in which technology can engender innovation, such as the manner […]
Offshore Outsourcing – The Unspeakable Taboo
By andymilroy in Blog No Comments
I recently participated in a contact centre industry event in Sydney. Predictably, many of the vendors that sponsored and presented at the event were promoting offshore contact centre services. The sales messages, as always were very compelling. Offshore contact centre destinations such as the Philippines offer many benefits above and beyond lowering costs. The availability […]
Hail the Consumer Cloud
By andymilroy in Blog No Comments
Most cloud-computing related discussion has focused on the use of cloud computing by businesses and government. However,among consumers, we are witnessing a shift to full cloud computing by stealth. Already, consumers use well known consumer cloud offerings, such as Google’s offerings, Facebook and other collaboration and sharing applications. Video and music streaming are becoming more […]
Cloud Computing Specialisation and the Emergence of Local Champions
By andymilroy in Blog No Comments
I recently attended an announcement of the launch of an Australia-based IaaS firm, Ninefold. The firm addresses many of the challenges created by cloud computing. Its local IaaS offerings represent a key part of the evolution of cloud computing and the emergence of a utility based form of computing. Most of us have heard about […]
16 Key Attributes of Cloud Computing
By andymilroy in Blog No Comments
The term, cloud computing is being used to describe a continually growing list of computing products and services. Indeed, many people stretch the term to include on-premise IT implementations, sometimes known as ‘private clouds’. Unfortunately, definition stretching can render the term cloud computing meaningless. In effect, terminology pollution of this kind helps legacy IT suppliers […]
WikiLeaks Drama Clouds the Future of Cloud Computing
By andymilroy in Blog No Comments
Most IT commentators agree that we will increasingly move to a computing model where IT resources become commoditized and are sourced in a similar manner to electricity, as a utility. Today’s cloud computing discussions are typically focused on the speed at which this transformation will take place and on which IT resources will remain on-premise […]
Three Key Tech Trends in 2010 and 2011. Extract from Speech, November 30, 2010.
By andymilroy in Blog No Comments
Good evening ladies and gentlemen. Before we start, I’d like to talk about, what are to us, the three major areas of focus in 2010. We expect these areas to continue their prominence in 2011. The first area of focus has been cloud computing. Everybody seems to be talking about it. But, few people share […]
Lost in Translation – Outsourcing in China
By andymilroy in Blog No Comments
The term outsourcing can have many different meanings to a native English speaker. Some people use the term to refer to the offshore delivery of services, others use it to mean the delivery of services by a third party and others use it to mean something as specific as the management of call centers by […]
Private and Public Clouds – Why Semantics Matter
By andymilroy in Blog No Comments
In an earlier post entitled ‘Private Cloud – An Oxymoron’, I wrote about how the term, private cloud offers little value and is arguably a term that is used by legacy IT suppliers to exploit concerns about their customers migrating computing resources to the (public) cloud. Is the private cloud simply a datacenter with lipstick? […]